Northrows builds custom AI systems that handle the repetitive parts of running a small business. Tenant queries, customer questions, after-hours leads. We design it, build it, hand you the keys.
Not a SaaS subscription. Not a template you have to figure out. A working system, configured to how your business actually runs, delivered in three to four weeks.
Your tenants message a WhatsApp number. The system answers them. You stop being woken up at 11pm.
Customers come to your site with questions a normal chatbot cannot answer. This one can, because it knows your catalogue.
One call, 45 minutes. We map what you actually deal with day-to-day. Which questions come up most, which leads you are losing, where your time is going.
Three to four weeks. We build, train on your data, and test every scenario. You see progress weekly. No black boxes.
You get the keys. A simple dashboard, a short walkthrough, documentation in plain English. Your team is up and running on day one.
Monthly retainer. We host it, monitor it, and tweak it as your business changes. You call us when something needs to change. We do it.
Most AI tools are built for tech teams. Northrows is built for the person who owns the business and just wants the work to get done.
This is not a SaaS you rent. It is your system, configured for your business. We keep it running so you do not have to think about it.
We tell you what the system will do, what it will not do, and what it will cost. No "revolutionise your workflow." No "10x your output."
You know the cost before we start. If scope changes, we tell you before we do anything. No surprise invoices.
One person, in London. You speak to the same person who builds your system. No support tickets routed elsewhere.
Every Northrows system is built for a specific business with specific problems. Here are two of them.
We were spending half a day a week chasing invoices, pulling reports, and reconciling guard hours by hand. Northrows built us a system that does it overnight. I get the morning summary on my phone and the admin is just done.
Customer questions were piling up faster than we could answer them. Northrows built a chatbot that handles the routine ones instantly and only flags the genuine issues. Our response times went from days to seconds and the team finally has space to focus on real problems.
Pricing scales with complexity, not user count. Every quote is fixed before work starts.
A complete system for a single workflow. Suits most small operators.
One-off / fixed price
Multiple workflows, custom integrations, or higher volume. Most clients land here.
One-off / fixed price
Three to four weeks for most builds. Discovery and scoping take a week. Build and testing take two to three weeks. You see progress every week, so there are no surprises at handover.
No. Northrows builds on top of what you already use. If you run Arthur, Fixflo, Shopify, Sage, or anything else, the system integrates with it. You do not replace anything. You add a layer that handles the parts your existing software cannot.
The system is built to escalate, not improvise. Anything outside its scope gets handed to your team with a full summary. It does not guess. You see every conversation in the dashboard, so nothing gets hidden.
No. The system scales with your business. Adding properties, products, or new workflows is part of the monthly maintenance. We make the changes when you need them.
You do. The system runs on your accounts (Make.com, OpenAI, Twilio, Airtable). We build it under your billing, hand over all credentials, and document everything. If you ever want to leave Northrows, you take the system with you.
The system uses the same enterprise platforms most UK businesses already rely on (OpenAI, Twilio, Airtable, Make.com). All of them are GDPR-compliant. Conversations are encrypted in transit. We sign a data processing agreement as part of the contract.
Hosting on Northrows infrastructure, monitoring for outages, monthly performance review, and up to two hours of changes per month. Most clients stay on the retainer because the system needs to evolve as the business does.
Good. That is who Northrows is built for. You will not touch any code. You will not configure any APIs. You will see a simple dashboard, get a 30-minute walkthrough, and have a plain English handbook. If something needs changing, you call us.
One 45-minute discovery call. We will tell you what is possible, what it would cost, and whether Northrows is the right fit. No pitch deck. No follow-up sales sequence.